Terms & Conditions

Introduction

The following Terms & Conditions pertains to the use of the website www.focusbedding.co.uk and the purchase of any goods or services from it. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

If you do not accept these terms, please do not use this website.

You will be able to access most areas of this Website without registering your details with us. Certain areas of this website may only be open to you if you register.

We may revise these terms and conditions at any time by updating this posting. It is your responsibility to check this website from time to time to review the latest terms and conditions, because they are binding on you.

Orders

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order or you have cancelled your order.

All products and services are subject to availability and may be withdrawn at any time. If for any reason we are unable to supply the goods ordered we will refund any monies already paid by you and will not charge you for this. We will not however be responsible to compensating you for any other losses you may suffer arising from our inability to supply.

Pricing

All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

Offers and Promotions

Any Promotions or Offers ends on the date and time as specified on the website.

Cancellation Policy

If you wish to cancel your order you can notify us by contacting us on the website before we have despatched the goods to you; or where goods have already been despatched to you, by returning goods to us within 14 days. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will give you a full refund of the amount paid and minus any postage and packing costs that we have incurred.

The rights to return the goods to us will not apply in the following circumstances:
1) in the event that the product has been used
2) in the event that the product is not in the original packaging; or
3) in the event that the product is not in a resaleable condition.

This does not affect your statutory rights.